Cookie policy
At HerSmooth, we use cookies and similar technologies to improve your browsing experience, operate our website, process orders, analyze website performance, and support our marketing efforts.
This Cookie Policy explains what cookies are, how we use them, and the choices available to you.
1. Who We Are
This website is operated by:
HerSmooth
Operated by: NB Commerce LLC
Website: https://hersmooth.com
Email: support@hersmooth.com
Throughout this policy, "HerSmooth", "we", "our", and "us" refer to NB Commerce LLC.
2. What Are Cookies?
Cookies are small text files stored on your device when you visit a website.
They help websites remember information about your visit, improve functionality, enhance security, and provide a more personalized experience.
Cookies may be stored by us directly or by trusted third-party service providers.
3. Technologies We Use
In addition to cookies, we may use:
-
Pixels
-
Web beacons
-
Tracking tags
-
Conversion tracking tools
-
Local storage
-
Session storage
-
Analytics technologies
These technologies help us understand how visitors use our website and improve the overall customer experience.
4. Why We Use Cookies
We use cookies to:
-
Operate our website
-
Maintain shopping cart functionality
-
Process secure payments
-
Improve website performance
-
Remember customer preferences
-
Analyze visitor behavior
-
Measure advertising performance
-
Prevent fraud and abuse
-
Improve customer support
-
Personalize content and offers
5. Essential Cookies
Essential cookies are required for our website to function properly.
These cookies may be used to:
-
Load website pages
-
Maintain shopping cart functionality
-
Enable secure checkout
-
Process payments
-
Protect against fraud
-
Verify customer sessions
-
Maintain website security
Without these cookies, certain parts of the website may not function correctly.
6. Analytics Cookies
Analytics cookies help us understand how visitors interact with our website.
Information collected may include:
-
Pages viewed
-
Products viewed
-
Time spent on pages
-
Device type
-
Browser type
-
Traffic sources
-
General geographic location
-
Checkout behavior
We use this information to improve website performance and customer experience.
We may use services such as:
-
Google Analytics 4
7. Functional Cookies
Functional cookies help improve your shopping experience by remembering preferences such as:
-
Recently viewed products
-
Shopping cart contents
-
Website preferences
-
Session information
-
Form entries
These cookies make the website easier and more convenient to use.
8. Advertising & Marketing Cookies
Marketing cookies help us measure advertising effectiveness and show relevant content.
These cookies may be used to:
-
Measure ad performance
-
Track conversions
-
Understand customer journeys
-
Improve advertising campaigns
-
Retarget website visitors
-
Personalize promotional content
We may use marketing technologies including:
-
Meta Pixel
-
Facebook Conversion API
-
Klaviyo
These services may collect information about your interactions with our website and advertisements.
9. Shopify Cookies
Our store is powered by Shopify.
Shopify may place cookies that help:
-
Keep your cart active
-
Process payments securely
-
Maintain customer sessions
-
Detect fraud
-
Support checkout functionality
-
Improve store performance
For more information, please review Shopify's Privacy Policy.
10. Email & SMS Marketing
If you subscribe to our marketing communications, cookies may help us understand:
-
Email opens
-
Link clicks
-
Website visits
-
Product interest
-
Purchase activity
This information helps us improve our communications and provide more relevant content.
You may unsubscribe from marketing communications at any time.
11. Fraud Prevention & Security
We use cookies and related technologies to:
-
Detect suspicious activity
-
Prevent fraudulent transactions
-
Verify checkout activity
-
Protect customer accounts
-
Support payment security
-
Reduce abuse and spam
These technologies help keep our website secure for all users.
12. Third-Party Cookies
Some cookies may be placed by trusted third-party providers that help us operate our business.
Examples include:
-
Shopify
-
Google Analytics
-
Meta
-
Klaviyo
-
Payment processors
-
Security providers
These third parties may collect information according to their own privacy policies.
13. Managing Cookies
Most browsers allow you to:
-
View cookies
-
Delete cookies
-
Block cookies
-
Block third-party cookies
-
Receive notifications before cookies are stored
You can usually manage these settings through your browser's privacy or security settings.
Please note that disabling cookies may affect website functionality, including checkout and shopping cart features.
14. Do Not Track Signals
Some browsers transmit "Do Not Track" signals.
Because there is currently no universal standard for responding to these signals, our website may not respond to all Do Not Track requests.
15. Cookie Consent
Where required by law, we may display a cookie banner that allows visitors to accept, reject, or manage certain categories of cookies.
Essential cookies may continue to operate because they are necessary for website functionality.
16. International Visitors
Although HerSmooth currently serves customers primarily within the United States, visitors from other countries may access our website.
Information collected through cookies may be processed in the United States.
By using our website, you consent to such processing where permitted by applicable law.
17. Changes to This Cookie Policy
We reserve the right to modify this Cookie Policy at any time.
Updates will be posted on this page with a revised "Last Updated" date.
Continued use of the website after updates are posted constitutes acceptance of the revised Cookie Policy.
18. Contact Us
If you have any questions regarding this Cookie Policy, please contact:
HerSmooth
Operated by: NB Commerce LLC
Website: https://hersmooth.com
Email: support@hersmooth.com
-
Last Updated: June 2026