Cookie policy

We use cookies to make your visit smoother, more personalized, and easier to navigate. This policy explains how cookies and similar technologies help improve your experience on our website.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website.

Cookies help websites function properly, remember preferences, improve user experience, understand visitor behavior, support secure checkout, and provide relevant content or advertising.

Cookies may be placed by us directly or by third-party service providers that help operate our website and services.

Similar Tracking Technologies

In addition to cookies, we may use similar technologies, including:

  • Pixels
  • Tags
  • Web beacons
  • Tracking scripts
  • Local storage
  • Session storage
  • Analytics tools
  • Advertising identifiers
  • Conversion tracking tools

These technologies help us understand how visitors interact with our website, improve store performance, process orders, support marketing, and protect against fraud or misuse.

Why We Use Cookies

We use cookies and similar technologies to:

  • Operate our website
  • Keep the shopping cart functioning
  • Support checkout and payment processing
  • Remember customer preferences
  • Improve website speed and performance
  • Analyze website traffic
  • Understand product and page views
  • Measure marketing performance
  • Personalize content and offers
  • Support email, SMS, and advertising campaigns
  • Prevent fraud, abuse, and unauthorized activity
  • Improve customer support and overall shopping experience

Types of Cookies We Use

We may use the following types of cookies:

Essential Cookies

Essential cookies are necessary for the website to function properly.

These cookies may be used to:

  • Load website pages
  • Keep items in your cart
  • Enable checkout
  • Process payments securely
  • Remember session activity
  • Support website security
  • Prevent fraud or abuse
  • Maintain website stability

Because these cookies are required for the website to work, they cannot usually be disabled through our website without affecting functionality.

If you disable essential cookies through your browser, certain parts of the website may not work properly.

Performance and Analytics Cookies

Performance and analytics cookies help us understand how visitors use our website.

These cookies may collect information such as:

  • Pages visited
  • Products viewed
  • Time spent on the website
  • Links clicked
  • Traffic sources
  • Browser type
  • Device type
  • Approximate location
  • Error messages
  • Checkout activity
  • Cart activity

We use this information to improve website performance, product layout, navigation, checkout experience, and overall customer experience.

The information collected may be aggregated or analyzed with the help of third-party analytics providers.

Functional Cookies

Functional cookies help remember your preferences and improve your shopping experience.

These cookies may be used to remember:

  • Region or location preferences
  • Currency display preferences
  • Language preferences
  • Recently viewed products
  • Cart information
  • Login or session preferences, where applicable
  • Form information, where appropriate

Disabling functional cookies may affect how personalized or convenient the website feels, but basic website access may still be available.

Advertising and Marketing Cookies

Advertising and marketing cookies help us measure and improve the effectiveness of our marketing efforts.

These cookies may be used to:

  • Show relevant ads
  • Measure ad performance
  • Track conversions
  • Understand which ads or campaigns led to visits or purchases
  • Limit repeated ads
  • Build advertising audiences
  • Retarget visitors who viewed products or added items to cart
  • Personalize promotional content

These cookies may be placed by advertising platforms, social media platforms, email marketing tools, or other third-party marketing partners.

Depending on your location, you may have the right to opt out of certain targeted advertising or data sharing activities.

Fraud Prevention and Security Cookies

We may use cookies and similar technologies to help protect our customers, website, and business.

These technologies may help us:

  • Detect suspicious activity
  • Prevent fraudulent transactions
  • Verify checkout activity
  • Protect payment processing
  • Identify unusual browsing or order patterns
  • Reduce spam, abuse, or automated misuse
  • Support dispute and chargeback review where necessary

These cookies may work with fraud prevention tools, payment processors, security tools, and e-commerce platform features.

Third-Party Cookies

Some cookies may be placed by third-party service providers that help us operate, protect, analyze, advertise, or improve our store.

These third parties may include:

  • E-commerce platform providers
  • Payment processors
  • Fraud prevention providers
  • Analytics providers
  • Advertising platforms
  • Social media platforms
  • Email marketing providers
  • SMS marketing providers
  • Customer support tools
  • Tracking and conversion tools
  • Shipping or fulfillment tools
  • Website performance tools

Third-party cookies are controlled by the third parties that place them. Their use of cookies and similar technologies may be governed by their own privacy policies and cookie policies.

We are not responsible for the privacy practices, cookie settings, or policies of third-party services.

Cookies Used for Checkout and Order Processing

Cookies may be used during checkout to help:

  • Keep your cart active
  • Remember selected products
  • Process payment securely
  • Verify order details
  • Support fraud checks
  • Confirm successful transactions
  • Prevent duplicate checkout errors
  • Provide order confirmation

If cookies are disabled, checkout may not function correctly, and you may not be able to complete your order.

Cookies Used for Marketing Emails and SMS

If you interact with our marketing emails, SMS messages, or promotional campaigns, cookies and tracking technologies may help us understand:

  • Whether emails were opened
  • Whether links were clicked
  • Which products or pages were visited
  • Whether a purchase was completed after interacting with a campaign
  • Which promotions are most relevant to customers

You can unsubscribe from marketing emails or SMS messages using the instructions included in those communications. However, unsubscribing from marketing messages may not disable all website cookies.

Managing Cookies

You can manage or disable cookies through your browser settings.

Most browsers allow you to:

  • View cookies
  • Delete cookies
  • Block cookies
  • Block third-party cookies
  • Receive alerts before cookies are placed
  • Clear browsing history and site data

Please note that disabling cookies may affect website functionality. Some features, including cart, checkout, payment processing, product recommendations, and saved preferences, may not work properly.

Browser Settings

Cookie settings vary depending on the browser you use.

You can usually manage cookies through your browser’s privacy or security settings.

Common browsers include:

  • Google Chrome
  • Safari
  • Mozilla Firefox
  • Microsoft Edge
  • Samsung Internet
  • Other mobile or desktop browsers

Please refer to your browser’s help section for instructions on how to manage cookies.

Advertising Choices

Depending on your location and the advertising services used, you may have options to control certain targeted advertising or personalized ads.

You may be able to manage ad preferences through:

  • Your browser settings
  • Your device privacy settings
  • Social media platform settings
  • Advertising platform opt-out tools
  • Website cookie banner or privacy settings, if available

Opting out of targeted advertising does not mean you will no longer see ads. It may mean the ads you see are less personalized.

Do Not Track Signals

Some browsers may send “Do Not Track” signals.

Because there is no consistent industry standard for responding to these signals, our website may not respond to all “Do Not Track” requests.

You may still manage cookies and tracking preferences through your browser settings, device settings, or any available cookie preference tools on our website.

Cookie Consent

Depending on your location, we may display a cookie banner or preference tool that allows you to accept, reject, or manage certain categories of cookies.

Where required by law, we will request consent before placing non-essential cookies.

You may be able to update your cookie preferences at any time through the cookie banner, privacy settings, or by clearing cookies from your browser and revisiting our website.

Essential cookies may still be used because they are necessary for the website to function properly.

International Visitors

If you access our website from outside the United States, including from the United Kingdom, Australia, Canada, New Zealand, or other available shipping destinations, your information may be processed in countries different from where you live.

Privacy and cookie rules may vary by country or region.

By using our website, you understand that cookies and similar technologies may be used as described in this policy and in accordance with applicable law.

Data Collected Through Cookies

Cookies and similar technologies may collect or help us process information such as:

  • IP address
  • Device type
  • Browser type
  • Operating system
  • Approximate location
  • Pages viewed
  • Products viewed
  • Cart activity
  • Checkout activity
  • Referring website
  • Session duration
  • Click activity
  • Marketing interaction data
  • Conversion activity
  • Fraud prevention signals

This information may be used together with other information described in our Privacy Policy.

Updates to This Cookie Policy

We reserve the right to update, modify, or replace this Cookie Policy at any time by posting the updated version on our website.

Changes will take effect once posted, unless otherwise stated.

The updated “Last Updated” date will reflect the latest version.

It is your responsibility to review this Cookie Policy periodically.

Continued use of our website after updates are posted means you accept the updated Cookie Policy.

Contact Us

If you have questions about this Cookie Policy or how we use cookies and similar technologies, please contact us at:

The Softmere Company
Operated by: NB Commerce LLC
Email: support@thesoftmerecompany.com
Business Address: 2106 House Ave Suite 640, Cheyenne, Wyoming, 82801
Website: www.thesoftmerecompany.com

Last Updated

May 24, 2026